In today’s interconnected world, leaders and teams routinely work across cultures, worldviews, and professional norms. When intercultural differences are not understood or well integrated, they can lead to miscommunication, friction, and underperformance. When they are understood and skillfully navigated, they become a powerful source of insight, innovation, and trust. Jigsaw Coaching partners with individuals, teams, and organizations - from global humanitarian organizations to academic institutions to technology professionals local to our base in Northern California - to build the skill of intercultural agility in a way that is practical, developmental, and directly applicable to real work. Our approach is professional, evidence‑based, and human‑centered, helping people do their best work together across cultural differences.

We use well-validated intercultural frameworks to support meaningful and lasting development:

  • Intercultural Development Inventory

    A research-based assessment that measures intercultural competence and provides a personalized developmental pathway.

    In partnership with Intercultural Development Inventory.

  • Three Colors of Worldview

    A practical model that helps you gain self-awareness about whether you see the world through the lens of Guilt/Innocence, Honor/Shame, or Power/Fear, and trains you to work with people of a different worldview.

    In partnership with KnowledgeWorkx.

  • Cultural Mapping Inventory

    A framework that helps you navigate differences in your working relationships along 12 Dimensions of Culture, for example, direct/indirect communication, or individual/group accountability.

    In partnership with KnowledgeWorkx.

Individual Intercultural Coaching

Build Intercultural Agility from the Inside Out

For leaders and professionals navigating culturally diverse environments.
This one-to-one coaching journey uses the Intercultural Development Inventory (IDI) and Inter-Cultural Intelligence (ICI) framework to increase self-awareness, strengthen relational effectiveness, and develop the agility to adapt across cultures and contexts.

What’s included

  • Optional Intercultural Development Inventory with structured debrief
  • Three Colors of Worldview© assessment with structured debrief
  • Cultural Mapping Inventory (CMi) with structured debrief
  • Individual coaching sessions focused on real intercultural challenges
  • Personalized Intercultural Development Plan

Outcomes

  • Increased cultural self-awareness
  • Greater adaptability in leadership and communication
  • Practical strategies for working across difference

Intercultural Cohort Programs

Learn, reflect, and grow together

For groups ready to develop shared intercultural language and capability. These facilitated cohort experiences guide participants through the Inter-Cultural Intelligence (ICI) framework, combining individual insight with collective learning, dialogue, and application.

What’s included

  • Structured group learning sessions
  • Guided reflection using CMi and/or Three Colors of Worldview©
  • Peer learning and facilitated dialogue
  • Tools for applying intercultural insights in daily work

Outcomes

  • Shared cultural language
  • Increased mutual understanding
  • Stronger collective capacity to work across cultures and worldviews
Diverse group working together

High Performing Intercultural Teams Journey

Create trust, clarity, and performance across cultures

For intact teams working across cultures, functions, or geographies. This multi-phase engagement uses the High-Performing Intercultural Teams® methodology to help teams intentionally build trust, align behaviors, and create a Third Cultural Space that supports sustained performance.

What’s included

  • Team-level cultural analysis and mapping
  • Facilitated learning and dialogue sessions
  • Development of an interculturally validated, behavior-based Team Charter
  • Focus on the Four Pillars of High-Performing Intercultural Teams®

Outcomes

  • Higher levels of trust and communication effectiveness
  • Clear expectations and aligned ways of working
  • Stronger collaboration and relational resilience

Intercultural Workshops

Targeted Learning for Immediate Impact

For organizations seeking focused, fun, and engaging learning experiences. Workshops are customized to your context and grounded in the Inter-Cultural Intelligence framework. Using interactive, creative learning activities, they range from short introductions to deeper developmental experiences for groups of 6–100+ people. Sessions can be facilitated in person or online.

Formats

  • Lunch-and-Learn / Breakout sessions (1–2 hours)
  • Half-day workshops
  • Full-day or multi-session programs

Outcomes

  • Increased intercultural awareness
  • Practical tools for navigating cultural differences
  • Immediately applicable strategies for working more effectively together
Young Asian woman leading company workshop