Our Story

In 2021, a family health crisis prompted Christina to step away from her role as Director of Learning & Development with a global non-profit—a role with frequent travel and constant intercultural engagement. Guided by a mentor, she saw how her background in education, L&D, pastoring, and spiritual companioning could converge into a new calling: leadership coaching.

In 2022, both Christina and Ted completed an introductory professional coaching program, and quickly fell in love with the reflective inquiry, clarity, and forward movement that coaching brings. They subsequently pursued International Coaching Federation–accredited training and continue to deepen their practice in intercultural leadership development.

What We Believe

Every person is a uniquely wired cultural human being. When leaders learn to perceive and navigate cultural preferences—within themselves and in others—they unlock relational success in an interculturally complex, global world.

Why “Jigsaw”?

Leading across cultures is like solving a puzzle. Every team, context, and leader brings distinct pieces—perspectives, values, and worldviews. Alone, the pieces can feel scattered. Brought together with intention, they reveal the bigger picture: aligned purpose, stronger relationships, and better results.

We help you sort the pieces, see the picture, and put it together—step by step.

What We Do

We specialize in intercultural leadership coaching—equipping leaders and teams to develop Intercultural Agility and create resonant “third cultural spaces” where people flourish together.

Build Trust Across Cultures

Design and model behaviors that earn trust in diverse settings, strengthening the foundations of collaboration.

Overcome Communication Barriers

Adapt messaging and meaning-making so ideas travel clearly between different cultural preferences.

Align Around Common Purpose

Create shared clarity on why we’re here and how we’ll work—so priorities stick across borders and functions.

Develop Relational Strength

Invest in the relationships that carry the work—so performance is sustainable and people feel they belong.


How We Coach

We start with the belief that each client is a unique cultural being, and has gifts, skills, and experiences that should be encouraged and nurtured.

Our goal is always to provide useful tools and frameworks to enable fresh ways of perceiving people and situations, but then to step back to be a thinking partner for clients as they design and move toward their own goals.

We use the Intercultural Development Inventory to hold up a mirror to assess our own intercultural skills honestly, and to understand the journey of intercultural development.

Then we use KnowledgeWorkx tools like the Three Colors of Worldview and Cultural Mapping Inventory, mapping 12 Dimensions of Culture, e.g. Direct/Indirect Communication, or Concealed/Revealed Expression. We use the High Performing Intercultural Teams approach (Trust, Communication, Common Purpose, Relational Strength) to translate insights into action for teams.

These help us put language to our own cultural preferences, and provide practical tools for learning to stretch toward others who are culturally different from us, enabling us to create a third cultural space where everyone belongs.

Ready to Solve Your Puzzle?

Whether you’re leading a multicultural team, stepping into a global role, or rebuilding trust after change—we’ll help you see the big picture and move forward with clarity.

FOUNDER & INTERCULTURAL LEADERSHIP COACH Christina Burrows

I coach individuals and teams to cultivate self-awareness of their perspective on the world, to foster empathy for those who are different from themselves, and to develop cultural agility, enabling them to build cultural bridges more effectively.

It’s also my privilege to walk alongside leaders to help them achieve their personal and professional goals so they can flourish in every area of their lives.

I have lived in the UK, France, Germany, Canada, and the USA, and have learned the hard way how to overcome culture shock and disorientation to achieve a sense of connection and thriving in multiple new cultural settings.

I have a professional background in secondary and higher education, pastoral ministry, and global non-profit leadership.

Credentials

  • Certified Practitioner of Intercultural Agility, KnowledgeWorkx
  • Qualified Administrator of the Intercultural Development Inventory
  • Associate Certified Coach, International Coaching Federation
  • B.A.(Hons) German/French, University of Manchester, UK
  • Postgraduate Certificate in Education, Manchester Metropolitan University, UK
  • Master of Divinity, Regent College, University of British Columbia, Canada
  • Certificate in Spiritual Direction, North Park Theological Seminary, USA

FOUNDER & INTERCULTURAL LEADERSHIP COACH Ted Burrows

I was born in the San Francisco Bay Area and have lived up and down the coast and Central Valley of California. After graduating with a degree in International Business Management, I then spent almost ten years studying and working in places like Denmark, Italy, Morocco, China, Canada, England, and France. I now live in Sacramento, CA, where I serve individuals and the community as a lead pastor and leadership coach.

As a Qualified Administrator of the Intercultural Development Inventory and a member of the International Coaching Federation, I partner with leaders who are looking to grow and thrive in their personal or professional lives, as well as those seeking to grow in their intercultural development. I care about people and love to see them flourish.

Credentials

  • Qualified Administrator of the Intercultural Development Inventory
  • Member, International Coaching Federation
  • B.Sc. International Business Management, Cal Poly, San Luis Obispo, USA
  • Master of Divinity, Regent College, University of British Columbia, Canada